How it works
From application to monthly reporting
You choose the participating pharmacies and service coverage. We review the application, confirm the order and manage the campaign activity.
1
Complete the application
Tell us about the business, authorised contact, participating pharmacies, selected service tiers and any bolt-ons. No payment is taken when the form is submitted.
2
We review the details
We check the pharmacy information, selected services, proposed start month and estimated monthly charge. We will contact you if anything needs clarification.
3
Review and accept the order
If the application is approved, we email the order summary and applicable Business Terms. An authorised contact must review and accept them before payment arrangements are issued.
4
Set up payment securely
We send a secure payment link separately. Payment details and mandate information are collected by the selected payment provider rather than by The Big Health Community website.
5
We manage the campaigns
The Big Health Community handles planning, copy, design, scheduling and publication.
6
Use the portal
Sign in to view account information, participating pharmacies and published monthly reporting. Service and billing requests are submitted for manual review and do not take effect until confirmed in writing.
Service change timing
Requests approved by 23:59 Europe/London on the 23rd are normally scheduled for the first day of the next month. Requests approved after that cut-off are normally scheduled for the first day of the month after next. We confirm the effective date in writing.